We respect your privacy and have developed a detailed Privacy Policy.

This Privacy Policy describes our practices with respect to personal information collected via our website accessible at www.mbizaads.co.za, where users may engage in activities such as creating a profile, posting or viewing online classifieds ads, entering into transactions with other users, exchanging messages and performing a host of other associated functions (the “Service“).  Our website is referred to as the “Website" in this Privacy Policy.  

In all cases we shall comply with applicable provisions of data protection law in the jurisdictions where we operate. This Privacy Policy is subject to the laws of the Republic of South Africa. 

This Privacy Policy forms part of our Terms of Use (“Terms of Use" or the “Terms“). By accessing the Website or using the Service, you agree that you have read, understood and agree to be bound by this Privacy Policy and you provide us with your express consent and agreement that we may collect, get, receive, record, organise, collate, store, update, change, retrieve, read, process, use and share your Personal Information in the ways set out in this Privacy Policy. When we do one or more of these actions with your Personal Information, we are “Processing" your Personal Information.

The term “Personal Information” refers to your private information, such as your name and surname, age, date of birth, contact details (e.g. your home address, postal address, e-mail address or phone number), physical location, social media account details, profile pictures, and other information defined as “personal information" in laws.

You are not allowed to make any use of the Website or the Service if you do not agree to this Privacy Policy. If you make any use of the Website or the Service, this will mean that you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you must immediately stop using the Website and the Service.

You should be aware that when you click certain links on our Website or within the Website you could be directed to other companies’ properties outside of our hosted environment where the information collected there is outside of our direct control. The privacy policy of the third parties’ properties or applications will govern the information obtained from you by these third parties in those contexts.

What personal data we collect and why

When you use our Services we may require and use certain information such as a valid email address and password. In addition, a user may create a profile that includes information such as their location, first and last name, gender, phone number, interests and associated information, including social media details, geographical location, interests, photographs, images, files, user posts or other material they may wish to upload (“Content“). In certain circumstances users may also contact one another via their profiles. Any information users share in publicly-available profiles is their own responsibility. 

Users therefore should carefully consider the risks of making certain personal information, particularly information such as address or precise location information, publicly available. 

Where a user has decided to login to our site using a third-party authentication service such as Facebook Connect, we may also receive additional profile or other information authorised by that third party provider.

We may host the information, including Personal Information and contact information, valid contact information and password necessary to provide our Services. Much of the same information used to create an account or profile may be required to post a listing. Any information users share in listings is their own responsibility. Like with profiles, users should carefully consider the risks of making certain personal information, particularly information such as address or precise location information, publicly available in a listing.

We may collect Personal Information such as your name and contact information when you participate in marketing promotions we sponsor on our site or on third-party sites. 

We may also process information related to the effectiveness of our advertising campaigns, including what ads are viewed and clicked either on our network or on third-party sites.

When you contact our customer care department, we may collect Personal Information that is necessary to fulfil your request and to contact you for follow up as needed. We may also contact you using existing account contact information you provide to us for this purpose. 

We may also collect other information about our communications with our users, for example any user support requests that our users make or any feedback that our users provide to us.

We may automatically receive and log information on our servers from your browser or device including your IP address, software and hardware attributes, pages that you request, mobile identifiers, information about app usage, and other device or systems-level information.

We may also consolidate, compare and compile Personal Information we have about you and other users with Personal Information about you and other users that we lawfully obtain from business partners or third parties.


If you upload images to the Website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the Website can download and extract any location data from images on the Website.

Use of information

To provide our Services we may use the information we collect and host for the following general purposes:

(a) to provide customer services, including to create and manage user accounts, to resolve technical difficulties and to enable features;

(b) to customise offers and experiences, including advertising on our properties or third parties’ properties;

(c) to monitor general and individual user activity, such as keyword searches, postings and transactional activity, and to manage traffic on the Website;

(d) to contact our users, including for service matters, customer care or permitted marketing communications via any available communication channels;

(e) to undertake research initiatives and to perform analytics to improve our services; and

(f) to enforce our Terms of Use including to combat fraud and abuse.

We may retain information that we collect and observe on our network only for as long as is required to fulfil the above business objectives.

Embedded content from other websites

Listings on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We may share information we collect with our affiliates (an affiliate is (i) any company which controls Mbiza Ads from time to time; or (ii) any company which is controlled or owned by Mbiza Ads from time to time, or (iii) any company commonly controlled or owned with Mbiza Ads from time to time; or (iv) any entity forming part of Mbiza Ads’ group of companies jointly offering the Service from time to time). 

These affiliates may be located in another country. These affiliates may only process and use this information to assist us for purposes described in this Privacy Policy and are bound to honour this Privacy Policy.

We do not share Personal Information about our users with non-affiliated third parties unless we have our users’ specific permission to do so, or in the following circumstances:

We may use third-party service providers to assist in offering aspects of our Services, in which case they shall have no authority to independently use any Personal Information they process on our behalf, and shall be subject to the terms of this Privacy Policy.

We reserve the right to share information with private or public authorities that will enable us to fight fraud and abuse on our network, to investigate suspected violations of law, or to fight any other suspected breach of our terms of service.

We may share Personal Information with government authorities as required by applicable law.

As a matter of policy we do not rent or sell Personal Information about our users with non-affiliated third parties unless we have our users’ specific permission to do so. In the event that our business or a division of our business is reorganised or sold and we transfer all or substantially all of our assets to a new owner, your Personal Information may be transferred to the buyer to enable continuity of service.

We may share certain non-personal information (data that does not identify our users individually) with third-party service providers, trusted partners or approved researchers in order to better understand what advertisements or services may interest you, to improve the overall quality and effectiveness of our Services or their services, or to contribute to academic research that we believe is of broader social benefit.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). 

Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

For users that have created an account or listing with us, you can access, correct or delete your Personal Information by writing to us at the following email address: admin@mbizaads.co.za. 

You are responsible for keeping the data you provide or post on our network accurate. If your account was created through an identity provider (e.g. Facebook Connect) you may also disable or change the account information through the settings offered by the identity provider (e.g. on Facebook.com).

Certain third parties active on our site, e.g. Google Adwords, give you the ability to opt out of their collection and use of information for interest-based advertising. 

You can visit http://www.youronlinechoices.com. or http://www.networkadvertising.org to learn more about this practice and to exercise choices over how this type of information may be collected and used.

Most major desktop and mobile web browsers (eg Safari, Firefox, Internet Explorer, Chrome, Opera) provide controls that allow you to limit or block the setting of cookies on your systems. 

NB: Disabling cookies in your browser for either first-party domains (the sites you actively visit) or third-party domains (companies other than those you directly visit on the Web) may result in decreased functionality in certain instances.


All information we collect is protected by reasonable technical means and reasonable security procedures in order to prevent unauthorised access or use of data.  

Our affiliates, trusted partners and third-party service providers have committed to manage the information in accordance with our requirements for security and privacy. Unfortunately, the transmission of information via the internet is not completely secure. Although we try protect your Personal Information, we cannot guarantee the security of your information in the course of its transmission.

Changes to Policy

All changes to this Privacy Policy will take effect from the time that Mbiza Ads places them on the Website.  

You are responsible for reviewing and checking this Privacy Policy whenever you wish to use the Website, Service or the Content.

Additional Information

Questions about this policy can be sent through our contact form.